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An exclusive collection of the best Asian hotels, resorts and spas

Best in Travel Poll 2019 - Asia's top airlines, luxury hotels, destinations

2019 Best in Travel Poll - Bali was ranked the No.1 Holiday Destination in Asia by Smart Travel Asia readers

TRAVEL POLL

Best Asian travel brands for all reasons, luxe to wallet-lite

Bali stormed back to No.1 and several fresh faces turned up on our TOP 25 Lists. As in past years, we corralled and eliminated fake votes and creative en bloc ballot-stuffing by over-enthusiastic parties. See our WINNERS ALBUM.

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JUMP TO Best Airlines | Best Business Class | Best Cabin Service | Best Budget Airlines | Best Luxury Hotels | Best Holiday Destinations | Best Cities for Meetings | Best Airports | Best Business Hotels | Best Value Hotels | Best Spa Hotels | Best Conference Hotels | Best Boutique Hotels | Best Family Hotels | Best Wedding Hotels | Best Leisure Hotels

Cavaliere Giovanni Viterale (left), GM of The Fullerton Hotel Singapore with his  No.1 Conference Hotel in Asia Award, with Editor Vijay Verghese

The Fullerton Hotel Singapore's GM Cavaliere Giovanni Viterale (left) with the No.1 Conference Hotel in Asia award presented by Smart Travel Asia Editor Vijay Verghese

THE SmartTravelAsia.com BEST IN TRAVEL POLL is a market research exercise that has run since 2005. It is an independent, free, and fair poll without nomination fees and gala dinners. Voters indicate their preferences for the best airlines, spa hotels, conference hotels and so on from an unlimited universe. The drop-down menu on the poll page is purely a spelling check device and many hotels are not included on this.

Major airlines and airports are rated on a global scale while hotels are ranked within Asia. In several instances - as in the hotel categories - the results were too close to separate and this year there is a fair amount of bunching of products in several ranks. Airline votes are more concentrated while the hotel categories cover thousands of options across Asia. This means a flattening of the vote with very fine separations.

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data came through our online polling page, social media, reader e-mails, and hotel/airline guest referrals

Voters came from USA, UK/Europe, Australia, China, India, Russia, and the Middle East to augment the steady visitors from SE Asia, Singapore, Taiwan, Japan and South Korea.

The poll ran May-June 2019, with the addition of a new category – best value hotels that seems to have flummoxed travellers with a varying mix of returns. The best leisure hotels category was restored.

Voting came in through the Smart Travel Asia online polling page, via social media, hotel and airline guest referrals, and through e-marketing and direct reader e-mails with comments and feedback. This is a well informed audience with readers citing over 14 annual air trips a year on business and leisure and an average household annual income of over US$178,000.

Singapore Airlines, Best Airline in the world 2019
Top 10 Airlines
WORLDWIDE
2019 Rank
1. Singapore Airlines
2. Emirates
3. Qatar Airways
4. Cathay Pacific Airways
5. Japan Airlines
6. All Nippon Airways
7. Etihad Airways
8. Thai Airways International
9. Lufthansa
10. Korean Air
Singapore Airlines, Best Cabin Service worldwide 2019
Top 10 Airlines, Cabin Service
WORLDWIDE
2019 Rank
1. Singapore Airlines
2. Emirates
3. Cathay Pacific Airways 
4. Japan Airlines
5. Qatar Airways
6. Thai Airways International
7. Air Astana
8. Bangkok Airways
9. Garuda Indonesia
10. Vistara
Bali, Best Holiday Destination in Asia 2019
Top 10 Holiday Destinations
ASIA
2019 Rank
1. Bali
2. Taipei
3. Hokkaido
    Hong Kong
4. Bangkok
    Macau
5. Shanghai
    Dubai
6. Phuket
    Seoul
    Singapore
7. Angkor (Siem Reap), Cambodia
    Koh Samui
    Maldives
    Hanoi
8. Rajasthan
    Tokyo
    Danang & Hoi An
9. Beijing
    Palawan
    Bohol
10. Phu Quoc
      Luang Prabang
     Sanya, Hainan
Siam Kempinski Bangkok, voted the Best Luxury Hotel in Asia for 2019
Top 10 Luxury Hotels
ASIA
2019 Rank
1. Siam Kempinski Hotel Bangkok
2. Four Seasons Resort The Nam Hai, Hoi An
3. The Peninsula Hong Kong
    Mandapa, A Ritz-Carlton Reserve, Bali
    Amankila, Bali
4. Sofitel Legend Metropole, Hanoi
5. BVLGARI Hotel Shanghai
    Rosewood Luang Prabang
6. W Maldives
   Alila Villas Uluwatu
7. Cheval Blanc Randheli Maldives
   The Chedi Muscat, Oman
   COMO Uma Punakha. Bhutan
8. The Reverie Saigon
   The Capitol Kempinski Hotel Singapore
   Mulia Resort & Villas, Nusa Dua, Bali
9. Waldorf Astoria Beijing
    Hôtel des Arts Saigon
    The PuXuan Hotel and Spa, Beijing

10. Al Bait Sharjah
      Signiel Seoul

The St Regis Bangkok,  ranked No.1 as the Best Business Hotel in Asia in 2019 reader poll by Smart Travel Asia
Top 25 Business Hotels
ASIA
2019 Rank
1. The St Regis Bangkok
2. Mandarin Oriental Hong Kong
3. Four Seasons Hotel Hong Kong
4. Mandarin Oriental Tokyo
    The Peninsula Hong Kong
5. Island Shangri-La Hong Kong
    The Fullerton Hotel Singapore
6. Rosewood Beijing
    The Peninsula Shanghai
7. Park Hyatt Bangkok
8. The St Regis Singapore
9. Four Seasons Hotel Singapore
    The Upper House, Hong Kong
10. InterContinental Bangkok
    Palace Hotel Tokyo
     Regent Taipei
11. The Langham Shanghai, Xintiandi
      Waldorf Astoria Bangkok
12. The Okura Prestige Bangkok
      Grand Hyatt Erawan Bangkok
      So Sofitel Singapore
13. Rosewood Hong Kong
     Conrad Bangkok
14. The Ritz-Carlton Shanghai, Pudong
     The Taj Mahal Palace Mumbai
     W Kuala Lumpur
15. Raffles Makati
    The St Regis Kuala Lumpur
    The Oberoi New Delhi
16. Fairmont Makati, Manila
     The Middle House Shanghai
17.  The Westin Chosun, Seoul
      Waldorf Astoria Beijing
      Anantara Siam, Bangkok
18. The Murray, Hong Kong, a Niccolo Hotel
     Bangkok Marriott Marquis Queen’s Park
     The Sukhothai Shanghai
19. The Ritz-Carlton, Chengdu
      Sheraton Grande Sukhumvit, Bangkok
      The Ritz-Carlton Kuala Lumpur
20. Traders Hotel Kuala Lumpur
     JW Marriott Bangkok
21. The Ritz-Carlton Shenzhen
     Mandarin Oriental Wangfujing, Beijing
     JW Marriott Hotel Singapore South Beach
22. The St Regis Shenzhen
     Four Seasons Hotel Shenzhen
     Hilton Kuala Lumpur
23. Sofitel Guangzhou Sunrich
     Le Méridien Taipei
24. The St Regis Hong Kong
     Goodwood Park Hotel Singapore
     Hotel Stripes Kuala Lumpur, Autograph
        Collection
25. The Imperial New Delhi
     Hyatt Regency Bangkok Sukhumvit
Four Seasons Resort Bali at Jimbaran Bay, ranked Asia's Best Spa Hotel in 2019
Top 25 Spa Hotels
ASIA
2019 Rank
1. Four Seasons Resort Bali at Jimbaran Bay
2. Banyan Tree Phuket
3. Six Senses Samui
    Four Seasons Resort The Nam Hai, Hoi An
4. The St Regis Bali Resort
5. Banyan Tree Samui
    COMO Shambhala Estate, Bali
6. Bulgari Resort Bali
    Ayana Resort & Spa Bali
7. Four Seasons Resort Chiang Mai
     Four Seasons Resort Bali at Sayan
8. Grand View Resort, Beitou
    Pangkor Laut Resort
9. JW Marriott Phuket Resort & Spa
    One&Only Reethi Rah, Maldives
10. Shangri-La's Rasa Sayang Resort & Spa
         Penang
     Hyatt Regency Bali
11. The Peninsula Hong Kong
      Ananda in the Himalayas, India
12. Belmond Napasai, Koh Samui
     The Royal Pita Maha, Bali
     The Peninsula, Bangkok
13. Conrad Maldives Rangali Island
    Centara Grand Beach Resort & Villas Hua Hin
14. Grand Hyatt Bali
      Fusion Resort Phu Quoc
      The Andaman, a Luxury Collection Resort,
         Langkawi
15. Hotel Tugu Bali
     So Sofitel Bangkok
16. The Anam, Vietnam
     W Koh Samui
17. Conrad Bangkok
      Kamandalu Ubud, Bali
18. InterContinental Samui Baan Taling
         Ngam
      Six Senses Laamu, Maldives
19. Anantara Hua Hin Resort
      Khyber Himalayan Resort & Spa, Gulmarg
     Raffles Jakarta
20. Sofitel Angkor Phokeethra Golf & Spa Resort
     Hilton Bali Resort
     Anantara Mui Ne Resort & Spa, Vietnam
21. Anantara Mai Khao, Phuket
     The Temple House, Chengdu
22. The Dharmawangsa Jakarta
     The PuLi Hotel and Spa, Shanghai
23. Shangri-La's Hambantota Golf Resort & Spa
24. Coconut Lagoon, Kumarakom, Kerala
     The Farm at San Benito, Philippines
25. Angsana Xi'an Lintong
     Dusit Thani Pattaya
Grand Hyatt Bali, ranked the Best Family Hotel in Asia in 2019
Top 25 Family Hotels
ASIA
2019 Rank
1. Grand Hyatt Bali
2. InterContinental Bali Resort
3. JW Marriott Phuket Resort & Spa
4. Atlantis Sanya
5. Shangri-La's Rasa Sayang Resort & Spa,
      Penang
6. Shangri-La’s Mactan Resort & Spa, Cebu
7. Sofitel Angkor Phokeethra Golf & Spa Resort
8. Angsana Laguna Phuket
9. Sheraton Bali Kuta Resort
10. Dusit Thani Laguna Phuket
     InterContinental Danang Sun Peninsula
         Resort
11. Berjaya Langkawi
12. Centara Grand Beach Resort Phuket
13. Shangri-La's Hambantota Golf Resort & Spa
14. Atlantis, The Palm, Dubai
15. The Westin Langkawi Resort & Spa
16. Sofitel Sanya Leeman Resort
17. Holiday Inn Resort Baruna Bali
18. Shangri-La’s Rasa Ria Resort & Spa,
         Kota Kinabalu
19. Park Hyatt Sanya Sunny Bay Resort
20. Lotte Hotel World, Jamsil, Seoul
21. Sofitel Philippine Plaza Manila
22. Sheraton Sanya, Haitang Bay Resort
23. Holiday Inn Resort Vana Nava, Hua Hin
24. Furama Resort Danang
25. Solaire Resort & Casino, Manila
Novotel Bangkok Ploenchit Sukhumvit Hotel ranked the Best Value Hotel in Asia 2019
Top 10 Value Hotels
ASIA
2019 Rank
1. Novotel Bangkok Ploenchit Sukhumvit Hotel
2. Aloft Kuala Lumpur
3.  Courtyard Bangkok
4. Hotel Jen Orchardgateway Singapore
         by Shangri-La
    Little Tai Hang, Hong Kong
5. Hotel Continental Saigon
6. Le Méridien Bangkok
    Novotel Hong Kong Century Hotel
7. Hotel Clover 769 North Bridge Road, Singapore
    Holiday Inn & Suites Makati
8. akyra TAS Sukhumvit Bangkok
    Small House Big Door, Seoul
9. Makers Hotel, Seoul
    Jambuluwuk Oceano Seminyak, Bali
10. Humble House, Taipei
     Courtyard Bali Nusa Dua Resort

 

Emirates Business Class ranked Best in the World in 2019 by Smart Travel Asia readers
Top 10 Airlines, Business Class
WORLDWIDE
2019 Rank
1. Emirates
2. Qatar Airways
3. Singapore Airlines
4. Cathay Pacific Airways
5. Japan Airlines
6. Etihad Airways
7. Thai Airways International
8. All Nippon Airways
9. Korean Air
10. Garuda Indonesia
AirAsia, Best Budget Airline in Asia 2019
Top 10 Budget Airlines
ASIA
2019 Rank
1. AirAsia
2. Jetstar Asia
3. Indigo
4. Scoot
5. Spice Jet
6. Cebu Pacific
7. Peach
8. Nok Air
9. Vietjet
10. Lion Air
Singapore Changi, voted Best Airport worldwide 2019
Top 10 Airports
WORLDWIDE
2019 Rank
1. Singapore Changi Airport
2. Incheon International Airport, Seoul
3. Hamad International Airport, Doha
4. Haneda Airport, Tokyo
5. Hong Kong International Airport
6. Munich Airport
7. Zurich Airport
8. London Heathrow Terminal 2
9. Narita Airport, Tokyo
10. Chhatrapati Shivaji International Airport
        Mumbai T2
Singapore, voted Best Asian City for Meetings and Business in 2019
Top 10 Cities for Meetings
ASIA
2019 Rank
1. Singapore
2. Hong Kong
3. Macau
    Shanghai
4. Bangkok
5. Dubai
     Phuket
6. Bali
    Danang
7. Langkawi
    Seoul
    Goa
8. Taipei
    Langkawi
9. Manila
    Ho Chi Minh City
10. Shenzhen
      Kuala Lumpur
The Chedi Club Tanah Gajah, Ubud, Bali , voted the No.1 Boutique Hotel in Asia 2019
Top 10 Boutique Hotels
ASIA
2019 Rank
1. The Chedi Club Tanah Gajah, Ubud, Bali
2. Six Senses Con Dao, Vietnam
    Hotel Proverbs Taipei
3.  Amorita Resort, Bohol
    The Diaoyutai Boutique, Chengdu
4. The Edge, Bali
    Hotel Quote, Taipei
    Azerai La Residence, Hue
5. The Gaia Hotel, Taipei
    Capella Shanghai, Jian Ye Li
6.  Six Senses Duxton, Singapore
     137 Pillars House Chiang Mai
7. LUXX Langsuan, Bangkok
    The Fleming, Hong Kong
    The Warehouse Hotel Singapore
8. Tandjung Sari, Bali
    Fusion Maia, Danang
    Cours et Pavillons, Beijing
9. Baba Beach Club Hua Hin
    Sujan Sher Bagh, Ranthambhore, India
    The Library, Koh Samui
10. Legacy Yen Tu - MGallery, Vietnam
     Mango Bay Resort, Phu Quoc, Vietnam
     Iniala Beach House, Phuket
The Fullerton Hotel Singapore, ranked the Best Conference Hotel in Asia 2019
Top 25 Conference Hotels
ASIA
2019 Rank
1. The Fullerton Hotel Singapore
2. Grand Hyatt Hong Kong
3. Shangri-La Hotel Singapore
4. Four Seasons Hotel Hong Kong
5. InterContinental Bangkok
    The Ritz-Carlton, Hong Kong
    The St Regis Singapore
6.  The Ritz-Carlton Millenia Singapore
    The Peninsula Shanghai
    Capella Singapore
7. Park Hyatt Bangkok
    The Westin Resort Nusa Dua Bali
8. Pudong Shangri-La, East Shanghai
    Park Hyatt Sydney
9. The Venetian Macao
    JW Marriott Hotel Hong Kong
10. The Athénée Hotel, a Luxury Collection Hotel,         Bangkok
      Regent Taipei
      Grand Hyatt Seoul
11. Grand Hyatt Erawan Bangkok
    Wynn Palace Cotai, Macau
12. Grand Hyatt Kuala Lumpur
     Park Hyatt Sydney
     Waldorf Astoria Bangkok
13. Sunrise Kempinski Hotel Beijing
     Pudong Shangri-La, East Shanghai
     The Ritz-Carlton Shanghai, Pudong
14. Conrad Hong Kong
     Four Seasons Hotel Kuala Lumpur
     Grand Hyatt Shanghai
15. Park Hyatt Saigon
     Waldorf Astoria Shanghai on the Bund
     Grand Hyatt Bali
16. Regent Singapore
      JW Marriott Hotel Shanghai at
           Tomorrow Square
17. InterContinental Danang Sun Peninsula
         Resort
     Park Hyatt Sanya Sunny Bay Resort
18. Raffles Jakarta
    The Westin Chosun, Seoul
     Renaissance Hong Kong Harbour View Hotel
19. The Westin Langkawi Resort & Spa
     JW Marriott Hotel Macau
     Al Bustan Palace, a Ritz-Carlton Hotel, Muscat
20. Anantara Siam, Bangkok
     Angsana Laguna Phuket
21. Sofitel Legend Metropole, Hanoi
22. InterContinental Bali Resort
     Avani+ Riverside Bangkok Hotel
23. JW Marriott Phu Quoc Emerald Bay Resort & Spa
     Sheraton Sanya Resort
24. Hotel Indonesia Kempinski, Jakarta
    Sofitel Sanya Leeman Resort
25. JW Marriott Hotel Shenzhen Bao’an
     Niccolo Chengdu
Ayana Resort & Spa Bali, ranked the Best Wedding Hotel in Asia 2019
Top 25 Wedding Hotels
ASIA
2019 Rank
1. Ayana Resort & Spa Bali
2. Amanpuri Phuket
3.  Mandapa, A Ritz-Carlton Reserve, Bali
4. InterContinental Danang Sun Peninsula
         Resort
    Four Seasons Resort Bali at Jimbaran Bay
5. Amankila Bali
    Alila Villas Uluwatu, Bali
6. Grand Hyatt Bali
7. Bulgari Resort Bali
   JW Marriott Phuket Resort & Spa
8. Park Hyatt Sanya Sunny Bay Resort
   Centara Grand Beach Resort & Villas Hua Hin
9. The Oberoi Udaivilas Udaipur
10. Siam Kempinski Hotel Bangkok
      Kamandalu Ubud, Bali
      Mulia Resort & Villas, Nusa Dua, Bali
11. InterContinental Bali Resort
      Taj Lake Palace Udaipur India
12. Trisara, Phuket
13. Four Seasons Resort Chiang Mai
      The Datai Langkawi
14. Waldorf Astoria Bangkok
15. Anantara Hua Hin Resort
       The Peninsula Hong Kong
16. The Legian, Bali
     The Chedi Club Tanah Gajah, Ubud, Bali
17. SALA Phuket Resort & Spa
      InterContinental Samui Baan Taling
         Ngam
18. Samode Palace, Jaipur
19. The Dharmawangsa Jakarta
20. Capella Singapore
      Conrad Koh Samui
21. The Sanya EDITION
22. Sheraton Sanya Resort
      Grand Hyatt Goa
23. Shangri-La’s Mactan Resort & Spa, Cebu
      RIMBA Jimbaran Bali
24. Santiburi Koh Samui
      The Andaman, a Luxury Collection Resort,                       Langkawi
25. Neemrana Fort-Palace, Rajasthan
Mandapa, a Ritz-Carlton Reserve, Bali, ranked the Best Leisure Hotel in Asia 2019
Top 25 Leisure Hotels
ASIA
2019 Rank
1. Mandapa, A Ritz-Carlton Reserve, Bali
2. Four Seasons Resort Bali at Jimbaran Bay
3. Amanpuri Phuket 
4. Rosewood Luang Prabang, Laos
    InterContinental Danang Sun Peninsula
         Resort
5. Ayana Resort & Spa Bali
    The Chedi Muscat, Oman
6. Taj Lake Palace Udaipur India
    Bulgari Resort Bali
7. JW Marriott Phuket Resort & Spa
    Conrad Maldives Rangali Island
    One&Only Royal Mirage, Dubai
8. Grand Hyatt Bali
   The Opposite House Beijing
9. Trisara, Phuket
10. The Oberoi Udaivilas Udaipur
      Alila Villas Uluwatu, Bali
      Mulia Resort & Villas, Nusa Dua, Bali
11. InterContinental Bali Resort
      Amorita Resort, Bohol
12. Four Seasons Resort Chiang Mai
      The Legian, Bali
      Rosewood Sanya
13. Anantara Kihavah Maldives Villas
      InterContinental Samui Baan Taling
         Ngam
14. Amanoi, Vietnam
     The Ritz-Carlton Sanya
     Park Hyatt Maldives Hadahaa
15. Shangri-La's Rasa Sayang Resort & Spa,
         Penang
      Qasr Al Sarab, Desert Resort by Anantara
16. The Datai Langkawi
      SALA Phuket Resort & Spa
      Twinpalms Phuket
17. The Sanya EDITION
      The St Regis Maldives Vommuli Resort
18. Hyatt Regency Bali
     Anantara Al Jabal Al Akhdar Resort, Oman
     The Apurva Kempinski Bali
19. Atlantis the Palm, Dubai
      Aleenta Phuket Resort & Spa, Phang Nga
20. Anantara Seminyak Bali Resort
      Raffles Hotel Le Royal
      CHAO Sanlitun Beijing
21. The PuShang Hotel and Spa, Xiamen
      El Nido Resort Miniloc Island, Palawan
22. Santiburi Koh Samui
      Avani+ Luang Prabang Hotel
      Oriental Residence Bangkok
23. Shangri-La’s Mactan Resort & Spa, Cebu
      JW Marriott Phu Quoc Emerald Bay Resort & Spa
24. Coconut Lagoon, Kumarakom, Kerala
      Lone Pine Hotel, Penang
      akyra Thonglor Bangkok hotel 
25. Sofitel Sanya Leeman Resort
    The Dharmawangsa Jakarta
    Galle Face Hotel, Colombo

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