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An exclusive collection of the best Asian hotels, resorts and spas

Best in Travel Poll 2018 - Asia's top airlines, luxury hotels, destinations

2018 Best in Travel Poll - Shanghai was ranked the No.1 Holiday Destination in Asia by Smart Travel Asia readers


Top Asian travel brands for suits, lovers, honeymooners and kids

The generational split continues with younger voters swapping brands like underwear and older travellers favouring classic choices. The volcano huff dented but didn't stop Bali as Shanghai roared to No.1 and Qatar Airways pulled off a stunning upset. Do visit our steadily growing WINNERS' ALBUM.

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JUMP TO Best Airlines | Best Business Class | Best Cabin Service | Best Budget Airlines | Best Luxury Hotels | Best Holiday Destinations | Best Cities for Meetings | Best Airports | Best Business Hotels | Best Wedding Hotels | Best Spa Hotels | Best Conference Hotels | Best Boutique Hotels | Best Family Hotels

Grand HyattHK No.1 for Conferences with Richard Greaves GM (left), Eva Kwok PR (centre) and Vijay Verghese Smart Travel Asia Editor (right)

Grand Hyatt Hong Kong was No.1 for Conferences. See our growing WINNERS' ALBUM

THE SmartTravelAsia.com BEST IN TRAVEL POLL is a market research exercise that has run since 2005. It is an independent, free, and fair poll without nomination fees and gala dinner arm-twisting. Voters indicate their preferences for the best airlines, spa hotels, conference hotels and so on from an unlimited universe. Major airlines and airports are rated on a global scale while hotels are ranked within Asia. This is quality market research and results have not been bought. In several cases - as in the hotel votes - the results were too close to separate and this year there is a bunching of products in several ranks. Airline votes are more concentrated while the hotel categories cover thousands of options across Asia. This means a flattening of the vote with razor thin separations.

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younger millennials were less brand loyal, and experimental while older travellers chose more classic picks

The international voting pool includes younger millennial voters with a high amount of smart phone usage and a discernible shift away from brand loyalty to fun new brands and independents and more time spent on research. Their picks also tended towards the more economical in the hunt for 'value'. Older readers - and retirees with disposable income - often stay with classic choices at a higher price point. China and India were the two countries that bucked this trend with experimental picks by younger travellers for weddings and spas in Thailand and Bali predominantly at luxury establishments.

A great many new voters came from China, India, Vietnam, Russia, Philippines and the Middle East to augment the steady visitors from USA, Australia, and UK/Europe.

The poll ran May-June 2018, with the addition of new categories – best luxury hotels and best wedding hotels – in response to reader demand. The best leisure hotels category was dropped.

Voting came in through the Smart Travel Asia online polling page, via social media, hotel and airline guest referrals, and through e-marketing and direct reader e-mails with comments and feedback. This is a well informed audience with readers citing over 12 annual air trips a year on business and leisure and an average household annual income of over US$150,000.

Qatar Airways, Best Airline in the world 2018
Top 10 Airlines
2018 Rank
1. Qatar Airways
2. Singapore Airlines
3. Cathay Pacific Airways
4. Emirates
5. Japan Airlines

6. Etihad Airways
    All Nippon Airways

7. Korean Air
    Thai Airways International
8. Air New Zealand

9. Virgin Atlantic
    Bangkok Airways

10. Vistara
      Garuda Indonesia
Singapore Airlines, Best Cabin Service worldwide 2018
Top 10 Airlines, Cabin Service
2018 Rank
1. Singapore Airlines
2. Cathay Pacific Airways
3. Japan Airlines
4. Qatar Airways
5. Garuda Indonesia
    Korean Air
6. Thai Airways International
    SriLankan Airlines
7. SilkAir
    Bangkok Airways
8. Asiana
    Jet Airways

9. Hong Kong Airlines

10. Virgin Atlantic
     Eva Air
Shanghai, Best Holiday Destination in Asia 2018
Top 10 Holiday Destinations
2018 Rank
1. Shanghai
2. Bali
3. Hokkaido
4. Bangkok
5. Hong Kong
6. Koh Samui
7. Maldives
8. Rajasthan
    Danang & Hoi An
9. Sanya, Hainan
    Angkor (Siem Reap), Cambodia
    Chiang Mai
10. Bohol
      Phu Quoc
Mandapa, A Ritz-Carlton Reserve, Bali, voted the Best Luxury Hotel in Asia for 2018
Top 10 Luxury Hotels
2018 Rank
1. Mandapa, A Ritz-Carlton Reserve, Bali
2. Mandarin Oriental Bangkok
3. Capella Singapore
    Siam Kempinski Hotel Bangkok
   The Peninsula Hong Kong
4. Four Seasons Resort The Nam Hai, Hoi An
5. The Upper House, Hong Kong
   Cheval Blanc Randheli Maldives
6. Burj Al Arab Jumeirah
   Sofitel Legend Metropole, Hanoi
7. The Fullerton Bay Hotel, Singapore
    So Sofitel Singapore
    The Legian, Bali
8. Centara Grand Beach Resort & Villas, 
         Hua Hin
   The Murray, Hong Kong, a Niccolo Hotel
   The Reverie Saigon
9.  The Sanya EDITION
     The Chedi Muscat, Oman
     Amanoi, Vietnam

10. The St Regis Shenzhen
      The Strand Yangon
      The Ritz-Carlton, Macau
      Mulia Resort & Villas, Nusa Dua, Bali

Peninsula Shanghai and St Regis Bangkok jointly ranked No.1 as the Best Business Hotels in Asia in 2018 reader poll by Smart Travel Asia
Top 25 Business Hotels
2018 Rank
1. St Regis Bangkok
    The Peninsula Shanghai
2. The Peninsula Hong Kong
3. Park Hyatt Sydney
4. Island Shangri-La Hong Kong
    Mandarin Oriental Hong Kong
5. Four Seasons Hotel Hong Kong
    Park Hyatt Bangkok
6. Palace Hotel Tokyo
    Four Seasons Hotel Seoul
7. The Fullerton Hotel Singapore
8. Waldorf Astoria Shanghai on the Bund
    The St Regis Singapore
9. Rosewood Beijing
    The Upper House, Hong Kong
10. The Peninsula Beijing
     The Shilla, Seoul
     Raffles Makati
11. The Westin Chosun, Seoul
     Mandarin Oriental Tokyo
12. InterContinental Bangkok
      The Murray, Hong Kong, a Niccolo Hotel
     Signiel Seoul
13. Grand Hyatt Erawan Bangkok
      Raffles Jakarta
14. So Sofitel Singapore
     The Langham, Shanghai, Xintiandi
15. Four Seasons Hotel Singapore
     The Okura Prestige Bangkok
     Fairmont Makati, Manila
16. Anantara Siam, Bangkok
      Le Méridien Taipei
     Andaz Singapore
17. Armani Hotel Dubai
      Waldorf Astoria Beijing
18. The Taj Mahal Palace Mumbai
     Four Seasons Hotel Jakarta
19. The Ritz-Carlton Beijing
     The Mandarin Oriental Shanghai,
20. Sheraton Grande Sukhumvit, Bangkok
     The St Regis Shenzhen
21. The Ritz-Carlton, Chengdu
     The Leela Palace New Delhi
22. The Imperial New Delhi
     JW Marriott Bangkok
23. Traders Hotel Kuala Lumpur
       JW Marriott Hotel Singapore South
24. Bangkok Marriott Marquis Queen’s Park
     Rosewood Phnom Penh
25. Sofitel Guangzhou Sunrich
     Conrad Bangkok
     Goodwood Park Hotel Singapore
Ayana Resort & Spa Bali, Asia's Best Spa Hotel in 2018
Top 25 Spa Hotels
2018 Rank
1. Ayana Resort & Spa Bali
2. Bulgari Resort Bali
3. Conrad Maldives Rangali Island
4. Mandapa, A Ritz-Carlton Reserve, Bali
5. The St Regis Bali Resort
6. Four Seasons Resort Bali at Jimbaran Bay
    Banyan Tree Phuket
7. Mandarin Oriental Bangkok
    Vana Belle Koh Samui
8. Banyan Tree Samui
    Six Senses Samui
9. Shangri-La's Rasa Sayang Resort & Spa
     Four Seasons Resort Bali at Sayan
10. The Peninsula Hong Kong
     Grand Hyatt Bali
11. The Peninsula Bangkok
     Grand View Resort, Beitou
12. Belmond Napasai, Koh Samui
     Chiva-Som Hua Hin
13. Kamandalu Ubud, Bali
     Raffles Grand Hotel d'Angkor
14. Four Seasons Resort Chiang Mai
     Mandarin Oriental Sanya
15. The Legian, Bali
     JW Marriott Phuket Resort & Spa
     Angsana Xi'an Lintong
16. Anantara Mui Ne Resort, Vietnam
     W Koh Samui
17. Hotel Tugu Bali
      So Sofitel Bangkok
      Six Senses Laamu, Maldives
18. Raffles Jakarta
     The PuLi Hotel and Spa, Shanghai
19. InterContinental Samui Baan Taling
20. The Landmark Mandarin Oriental, Hong Kong
     W Bali Seminyak
21. The Dharmawangsa Jakarta
     Anantara Kihavah Maldives Villas
22. Anantara Mai Khao, Phuket
     The Royal Pita Maha, Bali
23. Hanging Gardens of Bali
24. SALA Phuket Resort & Spa
     Anantara Hua Hin Resort
     The Temple House, Chengdu
25. Coconut Lagoon, Kumarakom, Kerala
     The Farm at San Benito, Philippines
Grand Hyatt Bali, ranked the Best Family Hotel in Asia in 2018
Top 25 Family Hotels
2018 Rank
1. Grand Hyatt Bali
2. InterContinental Bali Resort
3. JW Marriott Phuket Resort & Spa
4. Angsana Laguna Phuket
5. Shangri-La's Rasa Sayang Resort & Spa
6. Conrad Bali
7. Shangri-La’s Mactan Resort & Spa, Cebu
8. Atlantis Sanya
9. Nusa Dua Beach Hotel & Spa, Bali
10. Lotte Hotel World, Jamsil, Seoul
     The Dharmawangsa Jakarta
11. Atlantis, The Palm, Dubai
     Holiday Inn Resort Vana Nava, Hua Hin
12. Berjaya Langkawi
13. Sofitel Sanya Leeman Resort
14. Sheraton Bali Kuta Resort
     The Westin Langkawi Resort & Spa
15. Santiburi Koh Samui
     Dusit Thani Laguna Phuket
16. Plantation Bay Resort and Spa, Cebu
17. Holiday Inn Resort Baruna Bali
18. Shangri-La’s Rasa Ria Resort & Spa,
         Kota Kinabalu
19. Hard Rock Hotel Penang
20. Grand Hyatt Sanya Haitang Bay Resort
         and Spa
21. Furama Resort Danang
22. Sheraton Sanya, Haitang Bay Resort
23. Centara Grand Beach Resort Phuket
24. Solaire Resort & Casino, Manila
25. Aleenta Phuket Resort & Spa, Phang


Qatar Airways Business Class ranked Best in the World in 2018 by Smart Travel Asia readers
Top 10 Airlines, Business Class
2018 Rank
1. Qatar Airways
2. Cathay Pacific Airways
3. Singapore Airlines
4. Emirates
    Etihad Airways
    Japan Airlines
5. Korean Air
   All Nippon Airways
6. Lufthansa
    Thai Airways International
7. Vistara
8. Air New Zealand
    Virgin Atlantic
9. Garuda Indonesia
10. Jet Airways
AirAsia, Best Budget Airline in Asia 2018
Top 10 Budget Airlines
2018 Rank
1. AirAsia
2. Jetstar Asia
3. Cebu Pacific
4. Indigo
5. Peach
6. tigerair
7. Jin Air
8. Scoot
9. flydubai
    Spice Jet
10. HK Express
     Nok Air
Singapore Changi, voted Best Airport worldwide 2018
Top 10 Airports
2018 Rank
1. Singapore Changi Airport
2. Hamad International Airport, Doha
3. Incheon International Airport, Seoul
4. Haneda Airport, Tokyo
5. Hong Kong International Airport
6. Munich Airport
7. Zurich Airport
8. Amsterdam Schiphol
9. Chhatrapati Shivaji International Airport
        Mumbai T2
10. London Heathrow Terminal 2
Hong Kong, voted Best Asian City for Business in 2018
Top 10 Cities for Meetings
2018 Rank
1. Hong Kong
2. Shanghai
3. Dubai
4. Macau
5. Bangkok
6. Beijing
7. Phuket
8. Goa
9. Kuala Lumpur
10. Chengdu
     Ho Chi Minh City
137 Pillars House Chiang Mai, voted the No.1 Boutique Hotel in Asia 2018
Top 10 Boutique Hotels
2018 Rank
1. 137 Pillars House Chiang Mai
2. Amorita Resort, Bohol
    Hotel Proverbs Taipei
3.  The Chedi Club Tanah Gajah, Ubud, Bali
4. Hotel de L’Opera, Hanoi, M Gallery by Sofitel
    Naumi Singapore
    CitizenM Taipei North Gate Hotel
5. Tandjung Sari, Bali
    The Opposite House, Beijing
    COMO Uma Punakha
6.  Hotel Quote, Taipei
    The Diaoyutai Boutique, Chengdu
7. Capella Shanghai, Jian Ye Li
    The Fleming, Hong Kong
    IP Boutique Hotel, Seoul

8. The Warehouse Hotel Singapore
    Twinpalms Phuket

9. Hotel Indigo, Bangkok
    Anantara Chiang Mai Resort
    The Strand Yangon

10. Fusion Maia, Danang
    Sujan SherBagh, Ranthambhore
    FCC Angkor
Grand Hyatt Hong Kong, ranked the Best Conference Hotel in Asia 2018
Top 25 Conference Hotels
2018 Rank
1. Grand Hyatt Hong Kong
2. Shangri-La Hotel Singapore
3. Four Seasons Hotel Hong Kong
4. The Fullerton Hotel Singapore
5. The Athénée Hotel, a Luxury Collection Hotel,         Bangkok
    The Peninsula Shanghai
    The St Regis Singapore
6.  InterContinental Danang Sun Peninsula
    InterContinental Bangkok
7. Park Hyatt Sydney
8.  Grand Hyatt Shanghai
     The Ritz-Carlton, Hong Kong
9. The Westin Resort Nusa Dua Bali
    The Shilla Seoul
10. The Ritz-Carlton Millenia Singapore
     JW Marriott Hotel Hong Kong
     Grand Hyatt Seoul
11. Sunrise Kempinski Hotel Beijing
     InterContinental Bali Resort
12. Grand Hyatt Kuala Lumpur
     Wynn Palace Cotai, Macau
     The Westin Chosun, Seoul
13. The Westin Langkawi Resort & Spa
     Pudong Shangri-La, East Shanghai
     Grand Hyatt Erawan Bangkok
14. Hotel Indonesia Kempinski, Jakarta
      JW Marriott Hotel Shanghai at
           Tomorrow Square
15. Grand Hyatt Bali
     Marina Bay Sands Singapore
16. Waldorf Astoria Shanghai on the Bund
17. Rosewood Sanya
     Anantara Siam, Bangkok
18. The Venetian Macao
     Park Hyatt Saigon
     JW Marriott Hotel Macau
19. Angsana Laguna Phuket
    Renaissance Hong Kong Harbour View Hotel
20. Park Hyatt Sanya Sunny Bay Resort
     Regent Singapore
21. Conrad Hong Kong
     InterContinental Sanya Haitang Bay
22. Sheraton Sanya Resort
     Regal Airport Hotel, Hong Kong
23. Shangri-La at the Fort, Manila
     Niccolo Chengdu
24. Regent Taipei
    JW Marriott Hotel Shenzhen Bao’an
25. Sofitel Sanya Leeman Resort
     Conrad Manila
     JW Marriott Phu Quoc Emerald Bay Resort & Spa
InterContinental Danang ranked the Best Wedding Hotel in Asia 2018
Top 25 Wedding Hotels
2018 Rank
1. InterContinental Danang Sun Peninsula
2. Amanpuri Phuket
3.  Bulgari Resort Bali
4. The St Regis Bali Resort
   Four Seasons Resort Bali at Jimbaran Bay
5. Amankila Bali
    Mandapa, A Ritz-Carlton Reserve, Bali
6. Dhara Dhevi Chiang Mai
    Ayana Resort & Spa Bali
7. JW Marriott Phuket Resort & Spa
    Conrad Maldives Rangali Island
8. Grand Hyatt Bali
    Siam Kempinski Hotel Bangkok
9. Taj Lake Palace Udaipur India
   Trisara, Phuket
10. The Oberoi Udaivilas Udaipur
      Alila Villas Uluwatu, Bali
      Mulia Resort & Villas, Nusa Dua, Bali
11. InterContinental Bali Resort
12. Four Seasons Resort Chiang Mai
      Kamandalu Ubud, Bali
13. Capella Singapore
      InterContinental Samui Baan Taling
14. The Athénée Hotel, a Luxury Collection Hotel,         Bangkok
     The Ritz-Carlton Sanya
15. The Dharmawangsa Jakarta
       Samode Palace, Jaipur
       The Legian, Bali
16. The Peninsula Hong Kong
17. Anantara Hua Hin Resort
     The Datai Langkawi
18. Conrad Koh Samui
     SALA Phuket Resort & Spa
19. The Sanya EDITION
     Aleenta Phuket Resort & Spa, Phang Nga
20. Centara Grand Beach Resort Samui
21. The Andaman, a Luxury Collection Resort,                       Langkawi
      Shangri-La’s Rasa Ria Resort & Spa,
            Kota Kinabalu
22. Santiburi Koh Samui
      Sheraton Sanya Resort
23. Shangri-La’s Mactan Resort & Spa, Cebu
     Zazen Boutique Resort & Spa, Samui
24. Coconut Lagoon, Kumarakom, Kerala
      RIMBA Jimbaran Bali
25. Neemrana Fort-Palace, Rajasthan

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