Further shocks await returning guests as hotels go DIY-But-Pay-More in the post-Covid restart featuring disappearing service, menus, general managers and other magic/ pic: Scene from Hotel Transylvania
The popular Pete Seeger song would be an apt protest anthem for hotels today. "When will they ever learn? When will they ever learn?" As living-with-Covid policies kickstart travel hotels are moving to a get-less-but-pay-more format popularised by health spas.